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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandy Levine

June 23, 2025

5  out of  5
rating by Mandy Levine
"Love working with this office! They always reply super quickly and are able to answer any questions I have! I have been a customer for many years and am very happy with this agent and the support staff!"
We responded:
"Hi Mandy! Thank you for your wonderful review! We’re thrilled to hear you’ve had such a positive experience with our office over the years. Our team takes pride in responding quickly and answering your questions with care. Your loyalty and kind words mean so much to us, and we look forward to continuing to serve your insurance needs! - Thury Foster, State Farm Insurance Agent in Seattle, WA"
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c platt

May 28, 2025

5  out of  5
rating by c platt
"Carla and the team at Thury Foster are amazing! As long time customers they have continuously helped us navigate various situations involving claims, and assisted us in optimizing our insurance for life stages (e.g., adding teenage drivers). Importantly, they listen, understand what questions we're asking and always help find solutions. So helpful, if I could give a higher rating than 5 stars I would!"
We responded:
"Thank you for your glowing review! We’re honored to hear that Karla and our team have consistently supported you through claims and life changes, like adding teenage drivers. It means the world to know we’ve listened and delivered insurance solutions that work for you. Your kind words and loyalty as long-time customers truly brighten our day! We’re here for you anytime. - Thury Foster, State Farm Insurance Agent in Seattle, WA "
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Linda Peng

May 8, 2025

5  out of  5
rating by Linda Peng
"Karla is a great person to work with. She is very patient and introduced in big detail about the insurance I purchased for my son's short-term rental. I will definitely go to her if there're other insurance needs."
We responded:
"Thank you for your kind words about Karla! We’re thrilled she provided excellent service for your son’s renters insurance. We look forward to assisting with your future needs! - Thury Foster, State Farm Insurance Agent in Seattle, WA"
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Casie Dietrich

February 10, 2025

5  out of  5
rating by Casie Dietrich
"Karla at Thury Foster - State Farm came highly recommended to me by a colleague. Karla helped me set up the liability coverage I needed for my small business in less than 24 hours. Her responses are prompt and she answers all my questions. Thank you, Karla!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Karla was able to help you set up the right liability coverage with State Farm quickly and efficiently. She truly goes above and beyond to provide excellent service, and we’re happy she met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best with your small business! - Thury Foster, State Farm Insurance Agent in Seattle, WA"
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Evan Hemstock

February 1, 2025

5  out of  5
rating by Evan Hemstock
"I have had nothing but positive experiences interacting with staff here. Agents are knowledgeable and quick to offer assistance. Their responsiveness gives me confidence in my insurance coverage. Very helpful!"
We responded:
"Hi Evan, thank you for your kind words! We're so glad to hear that you've had positive experiences with State Farm location. Providing knowledgeable and responsive service is our top priority, and we're happy to know you feel confident in your insurance coverage. We truly appreciate your trust and support! - Thury Foster, State Farm Insurance Agent in Seattle, WA "
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pamela kliment

December 27, 2024

5  out of  5
rating by pamela kliment
"Karla is awesome! She's so nice and responsive!"
We responded:
"Hi Pamela, thank you for your kind words! We couldn’t agree more—Karla is truly awesome! We’re lucky to have her on our State Farm team, and we’re glad she’s been able to assist you. We appreciate your support! - Thury Foster, State Farm Insurance Agent in Seattle, WA"
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Ashley Anderson

October 23, 2024

5  out of  5
rating by Ashley Anderson
"Great office and staff that make insurance a quick and easy process."
We responded:
"Hi Ashley, thank you for the wonderful feedback! We're glad to hear that our team made your insurance experience quick and easy. We're always here to help and appreciate your support! - Thury Foster, State Farm Insurance Agent in Seattle, WA"
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kevin bi

October 18, 2024

5  out of  5
rating by kevin bi
"Very good service, very good quote"
We responded:
"Hi Kevin, thank you for your kind words! We're glad we could provide you with great service and a competitive car insurance quote. We're here whenever you need us! - Thury Foster, State Farm Insurance in Seattle, WA"
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Not interested

October 15, 2024

5  out of  5
rating by Not interested
"I have been with this group of agents for 14 years. They are the best!! KARLA IS FANTASTIC!!! Everyone isquick to answer all the questions I have ever had and I have had alot !!! 10 out of 10!!!"
We responded:
"Hi, thank you so much for your incredible loyalty over the past 14 years! We're so grateful to have earned your trust, and we're thrilled to hear that Karla and the rest of the team have been able to assist you with all of your questions. Your 10/10 rating means the world to us, and we look forward to continuing to provide you with great service for many years to come! - Thury Foster, State Farm Agent"
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roger ulm

October 14, 2024

5  out of  5
rating by roger ulm
"We have always had great service with Thury Foster. It's amazing when you can call a business and talk to a real person!"
We responded:
"Hi Roger, thank you so much for your wonderful feedback! We pride ourselves on providing personalized service, and we're glad to hear that having real, helpful conversations has made a difference for you. Your support means a lot to us, and we’re always here whenever you need us! - Thury Foster, Seattle State Farm Agent"
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Beth McKinney

October 10, 2024

5  out of  5
rating by Beth McKinney
"We’ve been with State Farm for many years. For this office in particular, Karla has always been amazingly knowledgable and very quick to respond to any question, request, or concern we’ve had. Thanks for always being there for us, Karla!"
We responded:
"Hi Beth, thank you so much for your kind words and for being a valued State Farm customer for many years! We’re thrilled to hear that Karla has been able to assist you with such knowledge and promptness. She’s a crucial part of our team, and we’re grateful to have her. We’re always here to help, and we appreciate your continued trust in our Seattle State Farm office! - Thury Foster, State Farm Agent"
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Lore Svasand

October 7, 2024

5  out of  5
rating by Lore Svasand
"Hey’ Laurie, here and I have been with state farm since 1975 green lake branch and now I’m with the University district area.. I really like my agent Thury foster! And Carla ‘ super convenient and very good at explaining things to the best of their knowledge! I’m a lifer ! Sincerely Laurie Svasand"
We responded:
"Hi Laurie, thank you so much for being a loyal State Farm customer since 1975! We're thrilled to have you as part of our State Farm family and that you've had such a positive experience with our team. Karla and I always strive to make things as convenient and clear as possible for our customers, so it's wonderful to hear that you're happy with our service. We truly appreciate your trust and support throughout the years. Looking forward to continuing to serve you! -Thury Foster, State Farm Agent."
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James Co

October 4, 2024

5  out of  5
rating by James Co
"Thury's agent Karla has been so helpful, very responsive and knowledgeable in moving my insurance as I moved apartments!"
We responded:
"Hi, James, Thank you so much for your kind words! We're thrilled to hear that Karla was able to assist you smoothly with your move and insurance needs. We always strive to provide knowledgeable and responsive service, and we're glad we could help make your transition easier. If you ever need anything in the future, don't hesitate to reach out! - Thury Foster, State Farm Agent."
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nancy roberson

October 2, 2024

5  out of  5
rating by nancy roberson
"I have been with Thury Foster State Farm for 32 years. They provide our home, car, and renter’s insurance. When our car was stolen and wrecked, they addressed our claim in a timely and generous manner. Thury and Karla Shropshire provide excellent service, answer my questions quickly and informatively. I highly recommend them and will continue their insurance coverage."
We responded:
"Hi Nancy, thank you for being such a loyal customer. It is my absolute pleasure to have been your State Farm agent for so many years. Karla also says she enjoys helping you with your insurance needs. Here's to another 32 years!"
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H M

September 23, 2024

5  out of  5
rating by H M
"They are responsive and will do what they can to get you the best policy. They are also happy to help with any difficulties and happy to answer questions. Highly recommend!!"
We responded:
"Hi H M, thank you so much for sharing your 5-Star review about our State Farm Insurance office. If you ever have any insurance questions, call, email, or text us. We are here for you!"
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Brandon Prince

August 6, 2024

5  out of  5
rating by Brandon Prince
"Karla has worked tirelessly to help me out and keep me informed of changes, including making calls on my behalf and updating me as soon as she has information. I have never thought I could be so impressed by an insurance company, but Karla and team have set a new bar for customer service and satisfaction. I’ll never leave State Farm - it’s this kind of customer care and ownership that makes all the difference when navigating the difficult world of deciphering insurance-speak and saving me money. Thank you so much!"
We responded:
"Hi Brandon, thank you for the positive review and for being a wonderful customer. Karla and I wish we had more customers like you! "
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Melissa Vera

July 25, 2024

5  out of  5
rating by Melissa Vera
"I have had nothing but positive experiences with Karla and Thury Foster. I recommend them to friends all the time because Karla went above-and-beyond to find the right plan for me and has saved me a ton of money in auto and renters insurance. Further, she is always very friendly and able/willing to help whenever I have a question. Keep up the good work! :)"
We responded:
"Hi Melissa, thank you for the 5-Star review and recommending our State Farm Insurance office to your friends. We will strive to provide you with excellent service and save you money on your auto and renters insurance! "
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Jonathan Caples (Jon)

June 12, 2024

5  out of  5
rating by Jonathan Caples (Jon)
"I’ve been with Thury Foster & his office since the late 1990s. While I’ve never filled an insurance claim, the team’s never failed to assure I’m insured, vehicles and homes. I’m not going to “fix” what’s always worked."
We responded:
"Hi Jonathan, thank you for being a wonderful client. When I decided to become a State Farm agent almost 20 years ago it was because of the amazing relationships my father developed with his clients as a State Farm agent of almost 43 years. I'm in Seattle, and his was in Tempe."
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Charly Mack

May 13, 2024

5  out of  5
rating by Charly Mack
"Karla is AWESOME!! With her skills and experience she has helped me cut expense on insurance that I am able to take the savings to set up my Grand Daughter for when she gets older. Thanks Karla."
We responded:
"Hi Charly, thank you for 5-star review! You truly are one of our best and favorite customers. Also, not just anyone would use their insurance savings to help their grand daughter. Your grand kids are fortunate to have you as their grandparent!"
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Steven G

May 12, 2023

5  out of  5
rating by Steven G
"Karla was kind and patient and really helped me out! Highly recommend her and this company!"
We responded:
"Hi Steven, thank you for the kind words about Karla. We really are here to help, so please reach out if you have and insurance questions. Have a great day!"
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Micah Hogan

April 25, 2023

1  out of  5
rating by Micah Hogan
"Wasted my time by selling me a policy and immediately cancelling policy several days later, then never refunding my money charged over 3 transactions totaling ~$1700. Take your business elsewhere"
We responded:
"Hi Micah, we are so sorry we were not able to get your policies approved because of information that was not provided at the time of submission. Unfortunately, State Farm underwriting has the final decision and we had no idea they would not approve you. We worked hard to get your insurance approved and we worked even harder to make sure you were 100% refunded. We truly are sorry."
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Ruta Sevo

January 17, 2023

5  out of  5
rating by Ruta Sevo
"This office has been a blessing in responding to several needs related to car insurance, and renter's insurance. Fast and extremely competent. Communicate immediately. They have turned several bad situations into a quick problem-solving discussion that led to satisfactory resolutions. I highly recommend this office."
We responded:
"Hi Ruta, thank you for the positive review and the wonderful praise about our State Farm office. Being a State Farm agent is a joy with amazing customers like you!"
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Tony D'Oporto

January 17, 2023

5  out of  5
rating by Tony D'Oporto
"Karla has been fantastic! Very helpful."
We responded:
"Hi Tony, your 5-star review means a lot to our State Farm office. I'm so glad Karla was able to help you out with your insurance needs. "
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Hannah Gordon

January 8, 2023

5  out of  5
rating by Hannah Gordon
"I have had a wonderful experience with State Farm and especially in communications with Karla who is incredibly prompt, professional, and helpful with all of her emails! Thank you Karla! You are amazing!"
We responded:
"Hi Hannah, thank you for sharing your experience with our State Farm office and especially with Karla. She is amazing but it makes her job a joy when she gets work s with customers like you!"
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Taylor Newby

December 13, 2022

1  out of  5
rating by Taylor Newby
"This State Farm office has been a terrible experience. Karla Shropshire is rude and unprofessional and frankly, does not know how to do her job. I do not recommend this office to anyone. Please see my reasoning below: My husband and I moved to Seattle in June 2022. We have been state farm customers since we were 16 years old. We immediately knew we wanted to remain with the company, given the amazing service they have provided us over the years. We searched the area for local State Farm agents and found Thury Foster. We reached out to his office letting them know what we were looking for and were put in contact with Karla L Shropshire. She quoted us astronomical quotes for both of our vehicles insurance and could not explain why the prices were so high. (We both have older vehicles and no accidents!) Additionally, she quoted us 3 different prices. One over the phone, one via email, and then put an entire different price on our apps (the way we pay our insurance). When we called to speak with her about it I explained how upset I was and she told me she didn't think I should talk to her at that time since I was upset and she hung up on me!!! I asked to speak with Thury multiple times hoping he would be more knowledgable about our rates (I just wanted someone who could explain why they were so high and why were were getting different numbers sent to us across all platforms) and I was never put in touch with him. We eventually came to find out she had removed the discounts on our policies! The other major problem we have had with our services here (or rather, lack of) is we asked for our personal articles policy to be transferred with our auto policies when we moved. Karla did not like this since she had to write a new policy. We asked for this personal articles policy in June/July when we moved and were not given one until October!!! When I spoke with my old State Farm agent he was shocked to hear what a bad experience I have had. He even personally spoke with her on the phone, on my behalf, to try to understand things for me and get them straightened out and then called me and recommended a better agent in the Seattle area so that I would not have to work with her. Setting everything up/transferring policies should be the easiest part of this process, so I shutter at the thought of what I would have to go through should we actually have to file a claim and need their help at this office. I am currently in the process of moving my business to a higher rated, more competent office in the Seattle area and will be thrilled to be done doing business here. 0/10 do not recommend. Attaching a photo of just one of the condescending emails she has sent me."
We responded:
"Hi Taylor, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We take pride in providing stellar customer service and are severely disappointed when we fall short. Karla and I will review what went wrong in your interaction with our State Farm office and will strive to do better in the future. Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Regards, Thury Foster, State Farm Agent"